Frequently Asked Questions

Bejil FAQ — All your questions answered here

Whether your question is about lottery, Sports Betting, payments, bonuses, or your account — you'll find the answer right here on our FAQ page. We've put together clear, straightforward answers to all the common questions.

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The Bejil FAQ is organized into six categories — find any answer quickly and easily

Account & Registration

This section covers everything you need to know about registration, login, password reset, account verification, and profile updates. Opening an account on Bejil takes just a few minutes.

Register
Payments & Transactions

Learn all about depositing and withdrawing via bKash, Nagad, and Rocket — including processing times, minimum amounts, and how to resolve transaction issues.

View Payments
Lottery FAQ

Everything you need to know about buying tickets on Bejil Lottery, draw schedules, how to claim prizes, and where to check results.

View Lottery
Betting & Sports

Get answers to everything about how Sports Betting works, how to read odds, rules for live betting, and betting limits — all in this section.

Sports Betting
Bonuses & Offers

Find out everything about claiming welcome bonuses, cashback, free bets, loyalty points, and promotional offers — including all terms and conditions.

View Bonuses
Security & Responsible Gaming

Everything you need to know about account security, fraud prevention, responsible gaming policies, and the self-exclusion process — all in one place.

Learn More

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To create an account on Bejil, you'll need an active mobile number or email address, a strong password, and your full name and date of birth. Registration is completely free and takes just 2–3 minutes. Please note that you must be at least 18 years old to register.

No, each person may only hold one account on Bejil. Any attempt to create multiple accounts using the same mobile number, email, or ID will result in all associated accounts being closed and any balance may be forfeited. This policy is strictly enforced to maintain a fair environment for everyone.

On the login page, click the "Forgot Password?" link. Enter your registered email address or mobile number. An OTP will be sent to your phone or email. Verify the OTP, then set a new password. The entire process takes 3–5 minutes. If you don't receive the OTP, check your spam folder or request a new one.

KYC verification is typically completed within 24 hours, though during busy periods it may take up to 48 hours. Submit a clear photo of your national ID or passport for verification. If the document is unclear or the details don't match, you may be asked to resubmit. Providing accurate documents upfront helps speed up the process.

Bejil supports the most popular payment methods in Bangladesh, including:
  • Mobile Banking: bKash, Nagad, Rocket
  • Bank Transfer: All major commercial banks
  • Internet Banking: Online Bank Payment
All methods support instant deposits. Visit the Payment page for more details.

The minimum deposit at Bejil varies depending on the payment method. Generally, Mobile Banking allows deposits of smaller amounts. For accurate details, visit the Payment page or contact our support team. Bejil is always committed to offering affordable services.

Withdrawals at Bejil are typically processed within 24 hours. Mobile Banking is the fastest withdrawal method. However, KYC verification must be completed before your first withdrawal. Unverified accounts may experience delays. Additional verification may be required for large withdrawal amounts.

This can sometimes happen due to network issues. Wait 30 minutes first — most of the time it resolves automatically. If the problem persists, contact our support team with your transaction ID, amount, and time of transaction. We'll investigate and get it sorted within 24 hours.

To enter the Bejil Lottery, log in to your account and go to the Lottery page. Select your preferred draw, choose the number of tickets, and complete the payment. A confirmation will appear in your account as soon as the tickets are purchased. Draw results will be announced at the scheduled time, and any winnings will be automatically credited to your account.

Lottery results are published at scheduled times on the Bejil lottery page. Log in to your account and head to the "My Tickets" section to view results for all draws. You'll also receive a notification in your account if you win. The schedule for each draw is available on the lottery page.

After winning the lottery, your prize money is automatically added to your Bejil account balance, from which you can withdraw directly. Additional verification may be required for large prizes. Winnings are generally credited within 24 hours of the draw results being announced.

Getting started with Sports Betting on Bejil is simple. Log in to your account and go to the Sports Betting page. Choose your preferred sport and match, review the odds, and set your stake. Double-check all details before confirming your bet. First-time bettors are encouraged to read our betting guide before placing a bet.

Live betting lets you place bets while a match is already in progress. You can bet at real-time odds even after the game has started, and those odds shift as the game unfolds — so quick decisions matter. Bejil's live betting section covers cricket, football, and more.

Once a bet is confirmed, it generally cannot be cancelled — so double-check all details before placing one. That said, bets may be voided in certain situations, such as a match cancellation or a technical issue. In those cases, the bet amount will be automatically returned to your account.

Bejil offers extensive sports coverage. Popular categories include:
  • Cricket — IPL, BPL, International Matches
  • Football — Premier League, La Liga, Champions League
  • Kabaddi, Badminton & More
  • Virtual Sports
The full list of events is available on the Sports Events page.

Open a new account at Bejil, make your first deposit, and a welcome bonus will be credited automatically. Enter a promo code during registration if you have one. A set percentage bonus will be added to your account after the first deposit. For full bonus terms and conditions, visit the Bonus page.

Withdrawing a bonus typically requires meeting wagering or rollover conditions — meaning you need to bet a specified multiple of the bonus amount. Each bonus has its own terms, which are clearly listed next to every offer on the bonus page. Please read the conditions before claiming a bonus.

Share your referral link or code with friends. When a friend registers using your link and makes their first deposit, you'll receive a referral bonus. The bonus amount and terms are listed on the bonus page. The more friends you refer, the more rewards you earn.

Yes, Bejil is completely safe. Our platform uses SSL/TLS encryption to keep all your personal information and transactions secure. We follow international data protection standards and your personal data is never sold or shared with third parties.

Responsible gaming means keeping entertainment within healthy limits. Bejil offers deposit limits, session time limits, and self-exclusion options if you need them. If you feel your gaming is getting out of control, visit our Responsible Gaming page for support. We believe safe, enjoyable entertainment is what it's all about.

Change your password immediately and notify the support team. You can request a temporary lock on your account. We will ensure your account's security throughout the investigation. To stay safe in the future, use a strong password and never share your login details with anyone.

Contact Support

If you can't find the answer you need, our support team is always ready to help.

Email Support

Support@bejil.bet
Response Within 24 Hours

Live Chat

Chat with us live
Response Time: 24/7

Keep your transaction ID or account number handy when contacting support.

Still have questions? Join Bejil and see for yourself!

Our FAQ aims to answer every question you might have. If you still need help, our support team is always available. Register today and get started for free.

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